Questions and Answers

PRICE INCREASE AS OF 1st JULY 2016.

Whilst we do our best to keep prices affordable for your pets and we have not had a price increase in 4 years. In order to cope with costings all prices below will increase by 50 cents per pet as of the 1st of July 2016. We apologies for any inconvenience.

 

HOW MUCH DOES BOARDING COST?

Small dogs      $18.50 per dog per day         
    

Medium dogs   $20.50 per dog per day

Large dogs      $25.50 per dog per day

Cats              $15.50 per day for each cat

Special Needs $30.00 per dog, per day

Public Holidays     An extra $5 per pet will apply on these days

Our charges are per calendar day, irrespective of drop-off or collection time.  We reserve the right to charge a fee of $25.00 for out of hours drop-off or pickup.


WHAT ARE YOUR BUSINESS HOURS?

(Out-of-hours charges apply)

Tues, Wed, Thurs :
7am - 10am | 3pm - 6pm

Fri, Sat, Sun, Mon : 7am - 6pm


HOW DO I BOOK MY PETS ACCOMMODATION?


Bookings can be made by phone 0249 307612 or marcia@lochinvarpetmotel.com.au  To secure bookings for holiday periods we suggest booking as early as possible. For some periods kennels may be fully booked 3-6 months prior to the period, so it is important to book early.

WHEN CAN I BRING MY PET?


Pets can be checked in during business hours. It is best to bring your pet as early in the day as possible as this gives pets a chance to settle in and become accustomed to new surrounds before night fall.
 

WHEN CAN I  DROP OFF AND PICK UP MY PET?


Pets can be checked in and out during business hours. If you arrive out of hours to collect your pet, you may be subject to an out of hours charge of $25. If you have pre-arranged an early pick up or drop off time with management prior to collection, this fee may not apply.

IS IT POSSIBLE TO ARRIVE OUT OF BUSINESS HOURS?


Yes, it is possible to arrive out of hours however charges do apply.

WHAT DO I NEED TO BRING FOR MY PET?


We will need to sight a current vaccination certificate. This certificate must have a minimum 14 day vet clearance . Please bring any special foods or medications your pet requires. Please ensure medications and food are clearly marked. All food must be portioned. A small surcharge for medication and owner supplied food will apply. All dogs must have a collar with identification.


CAN I BRING MY PET'S FAVOURITE TOYS AND BEDDING?


We provide plenty of bedding and toys however you are welcome to bring a favourite toy or bedding if you wish. We do not wash owner supplied bedding if it becomes dirty in any way. We do not take any responsibility for lost or damaged belongings.

WHAT MEALS DO YOU SERVE?


We use only high quality foods for doggies and pussy cats.

Doggies – Our dry food is Optimum, Woof Bix and Royal Canin. This is served with a variety of accompaniments including VIP chicken roll, Chunkers (new to our menu) premium chicken mince and for the 'fussy' pooch we always have BBQ Chicken (no bones) and even freshly cooked corn meat.

Pussy Cats
– A variety of “brand name” sachet and dry foods including Fancy Feast Royal, Optimum, Purr and Cat Meow.

DO WE BOARD AGGRESSIVE DOGS?


No.  Unfortunately we are unable to cater for aggressive dogs.
 

 Where to from here? 



                            
Hunter Valley Cattery - Cat Boarding - Pet Boarding